Cancellation Policy
In order to best accommodate the needs of all our clients, a 24-hour cancellation notice is required for all services. You will be charged up to 25% of services for any appointments cancelled within 24 hours.
Late Arrival Policy
In order to best accommodate the needs of all our clients, we reserve the right to request that you reschedule your appointment for a later date if you are more than 15 minutes late.
Booking Policy
We require a credit card to reserve your appointment for all online services. For booking in the salon the following services have to be reserved on a credit card: Keratin Treatment, Hair Extensions and any service over 2 hours. We require a 25% deposit on the services.
Payment Policy
We accept Visa, MasterCard and cash. Gratuity is not included in services. We accept cash or you can add to your credit card for the gratuity.
Correction Policy
Our stylists stand behind their work. If you have any problems with your hair please call within seven days to have any issues resolved.
Promotions Policy
Discount and promotions are not combinable with any other offers.
Retail Policy
Retail purchases can be returned back in to exchange. Sorry- no cash refunds will be given.